In September 1997, after purchasing a new 35ft Jayco Travel Trailer, I left Seattle, WA for south Texas. Using a conventional (pull rite) hitch system, I soon began experiencing terrific fish tailing making it almost impossible to control the tow (full size van) vehicle. I stopped at an RV service garage and they installed a brake type anti-sway bar on the hitch and a front sway bar on the van. The van comes equipped with front sway bar.
This helped a lot but if I got over 50 mph the sway would still be uncontrollable, when a truck would pass me going down a hill. I stopped at another RV service store and they added a second brake type anti-sway bar. This offered very little improvement. I continued the trip not getting over 50 mph and driving only about 300 to 350 miles per day. I would begin experiencing fatigue after about 200 miles.
While in New Orleans, I ordered the Hensley Arrow tow pkg., installed it and towed my 35 ft Jayco from New Orleans to Seattle, WA. I have never experienced such a drastic change in towing. I “DID NOT GET ANY SWAY”. I drove at speeds up to 75 mph. Using the Hensley, it is very easy to forget you are towing.
When your people told me I would not get any sway, using the Hensley, I did not believe them and felt the sale price was too high. I only bought the Hensley because I was desperate for “any improvement”. I now know they were telling the gospel and I feel the price was very “LOW” for the improvement in both handling and safety. I was considering purchasing a new “dully” to help alleviate the sway problem. Now there is no reason to and I would rather have my Hensley than a dully with a conventional tow pkg.
However, I did make a mistake when I measured the vehicle height and I had to use the rear air bags to jack the height up, making the rear of the van “Much” higher than the front. I would like to exchange the hitch bar for one with a 3″ offset; the van is lower than the trailer. I will pay any expense incurred.
This letter is a little late coming but we feel we need to let you know how much we appreciate the Hensley Arrow Hitch. When we first saw the film on this hitch, neither of us would believe what we saw. After all, anything can be done with film-video to show what you want. We did go to see the Hitch and a demonstration of how it worked and would not have believed it if not seeing it with our own eyes. After being on an interstate with heavy 18-wheel traffic and no problems or swaying plus the other demonstration that was given us, we were sold on it. We purchased our hitch and pull a 30 ft Terry with a suburban (94). We have had no problems and the hitch certainly does all that has been shown about it.
Then in July of 1997 we were involved in an accident after being hit by another car that had been hit by a drunk driver. The second car that was hit was thrown into a spin, hitting us. At the time my husband was driving on the freeway at approximately 55 miles an hour. The car was in a spin hitting our trailer on the rear wheel, knocking the trailer up and the car going under a partial part of the rear of the trailer. My husband was able to control the rig and drive smooth: although shaken up, to the side of the freeway and bring us to a safe stop. We believe that the Hensley and its capabilities certainly prevented a different out-come. Even our three young grandchildren were only slightly scared after the incident. The police officer also noted our Hensley and stated that he would have been working a much more serious accident had we not been pulling with this hitch, He was familiar with the hitch as his friend has one.
I also feel very comfortable driving our rig and now share the “road-time” with my husband. We thoroughly enjoy the traveling and seeing new places and meeting new people. We have lots of questions about the hitch and my husband likes to give out any information in regards to it. We both believe that it prevented a much different outcome after our accident and will never pull with out the Hensley Arrow. Thank you for such a great product!!
Your hitch is all you said, plus!
Installation was easy and straightforward.
I recently purchased a Hensley hitch. I had decided if I didn’t have a Hensley, I was not going to purchase a travel trailer. I purchased the hitch; then I purchased a truck; and then I purchased a 30-foot travel trailer. I used this set-up for the first time this last weekend. I cannot tell you how happy I am with this hitch. There was absolutely zero sway at all speeds and road conditions. This hitch literally makes the trailering experience a true pleasure. I did not care what type of vehicle passed me; the trailer always maintained a very stable position . I no longer have any concerns about pulling my trailer anywhere or under any weather conditions. Thank you for manufacturing a great piece of equipment. If you ever need someone to demonstrate, talk about or show your equipment, please contact me. GREAT HITCH!
I want to thank you for the great price on my second Hensley Arrow.
I purchased a re-manufactured Arrow model hitch from you in and installed in in Febuary 2012. Once installed, this hitch did exactly what you said it would do, I could almost let go of the wheel and my truck would stay in its lane. The weight distribution was also excellent and easy to adjust with the screw jacks. I pull every day and average 100 miles per day which is severe duty. I make short stops, I always back into driveways and there is a lot of articulation far more than if this were being used on a camper trailer.
My friend at the RV center convinced me that the Pullrite hitch was the way to go because of its simplicity, so he ordered and installed the 20K model on my 2010 Dodge 2500. That was expensive, about $5000.00 it looked very solid but came with a unworkable draw back. Although the Pullrite was very simply and sturdy, the point of articulation was near the rear axle, thus it made a short trailer seem like a very long trailer. If I drove on the highway most of the time I would have been fine with it. However, my service is all short local trips to private residences, high end homes with very expensive landscaping and often long winding driveways. Running off the pavement is not an option, it could result in hundreds or thousands of dollars damage which I would have to pay for. With the Pullrite hitch, I could not keep the wheels of both truck & trailer on the pavement! No matter how I tried to maneuver, in order to get the trailer to follow the turns in the driveway, either the wheels of the truck or the trailer would leave the pavement and run onto the lawn or landscaping!
After one-week I had the RV center remove this cumbersome hitch! In addition, the Pullrite had chain up weight distribution which is much more difficult to set up and adjust than the Hensley. I complained to Pullrite and with some persuading they gave me a partial credit for the hitch, that little experiment cost me $3000.00!
I then further compounded the mistake by using the credit to purchase a Pro-Pride 3P hitch. Although its design is similar to yours the Yoke system is not as secure as the strut bars. Once installed the hitch did eliminate most of the sway however, I noticed that the Yoke allowed fractional movement which I noticed, I would not call it sway but when the Hensley is set up properly and the strut bars are tight there is absolutely no movement. The Pro-Pride hitch lasted exactly two months! I left one morning and by the end of that day I started noticing the trailer ramming the truck! When I looked at the hitch it had totally failed, even the housing had broken, I can’t believe I did not lose the trailer! I again had to go back to towing on a ball.
After I purchased my Ram 1500 I knew I needed to do something as this truck was significantly lighter and the sway was very noticeable. It was at that point I contacted you, I installed the second Hensley about two weeks ago and have simply been loving it. Once again I can drive on the highway at 70 MPH with little more than a finger on the steering wheel. The hitch performance simply can’t be beat. In addition, because the articulation point is behind the truck, I have no problem staying within the boundary of a residential driveway; all the tires stay on the pavement.
Joseph Cote & Company, LLC.
Factory Certified Service
29 Hollandale Rd, Danbury CT 06811
Telephone 203-746-4601 Fax 203-746-4602
I bought a Hensley Arrow and I finally got to use it, wow! What a difference between a ball and the Arrow. It saved me $58,000. I had a new truck at my house 2 days before the holiday weekend, but wanted to try the Arrow before going in debt again. 15 miles into our trip I felt relaxed and very happy with the Arrow and my F150 Supercre. I found i didn’t need an F350 to stop sway. I just needed an Arrow!!! I have a Spree 324 loaded. I would get pushed off the road, that is why i was looking at a bigger truck. Guess what I didn’t need it!! the Arrow saved me $58,000. I would like to say THANK YOU SOOOO MUCH!! It did in fact live up to all everbody said in the video and online. Your people were very nice and helpful. Thanks again for wonderful product.
PS. The Hensley Gold brake controller works like a charm!!
Thank you for your gracious help when we visited your office in Davision.
Since purchasing our Hensley Arrow hitch for our 30-foot travel trailer, we have traveled many thousands of miles around the United States and Canada, driving on freeways, state highways, and numerous back roads. The Hensley hitch has been great in all cases. Sway is not “almost” eliminated—it is “totally” eliminated.
While we normally like to travel back roads, last month we had to make a quick Interstate Highway trip from Albuquerque to Cleveland to visit my mother who was seriously ill. Because we had the Hensley Arrow hitch, I was able to drive fifteen miles per hour faster than I could have with an “old-fashioned” hitch. This got us back to Cleveland a day earlier.
I can assure you that I will never again tow a travel trailer without a Hensley Arrow hitch.
Three years ago we were going down I-81, doing about 65 to 70mph, just above Hagerstown, NY, when I looked in the rear view mirror and saw rubber flying from the left side of the trailer. I pulled over as soon as I could slow down. I was totally amazed at what I saw when I got out of the truck. The left rear tire was totally gone and only had the wheel left. The front left tire was down to the cords and going flat fast. The right side tires on the trailer were okay. I was very surprised that I hadn’t felt anything at all in the handling of the truck and trailer at these speeds, which I contribute to the Hensley Hitch.
I was later told that the tires had dry rotted and that the tires on a trailer should be changed every six years. I do keep them properly inflated at all times and check them once a month and before every trip. Luckly everyone was safe.
Thanks for your continued help. Bob Palmer
I installed the hitch and made a Shake Down Cruise to Lafayette, Louisiana and back. A grandnephew of mine got married.
I traveled the Interstates on the way there and took the cross-country route coming back. Most roads on the way back were two lanes, winding and somewhat in need of repair in some places.
The hitch did exactly what I was told it would do. The large vehicles were no problem. Some of them I didn’t even feel. Of course as I mentioned before, those were never a big problem for me. My problem of “Bouncing” on the freeways has not been eliminated but is now tolerable. The hitch did smooth out the smaller ones and softened the sharp and hard bucking motions. I no longer feel as though I’m riding a bucking horse.
I am still playing with the tension on the spring bars and have not yet decided which position is the correct one.
On August 15th I will depart for Charleston, SC to attend a reunion of an old Army-organization to which I belong. I will continue, from Charleston, to Melbourne. FL. Then will head home through Orlando into the Florida panhandle and westward on I-10 (ugh). I will find out if the hitch will continue doing what it has so far done.
I am well pleased with the way my van handles and have had no problem hitching up. I had at first feared about the hitching part. But, no sweat- it’s a piece of cake. I do love leaving the hitch on the trailer. No more manhandling of greasy- hitch assemblies -at every lay over for more than one night, I always removed and secured my hitch and bars.
I have one question. The U-bolts- there are two different locations shown in drawings and photographs where they are installed. Exactly where do they go?
I will send you another report when I return from my trip sometime at the end of this month.
Our test run of 400 miles round trip was impressive and relaxing. After the white knuckles trip of last fall, fighting just to keep my rig on the road when a Semi passed us, I could not believe the difference. I had a string of 6 Semi’s go past without disturbance. GREAT!!
Now I hardly even notice it when a Semi passes us. My wife doesn’t notice it at all. My van even handles better in the wind with the trailer connected than by itself!
Your hitch is well worth the cost to get my family to our destination and back in safety.
I’m pulling a 36′ Dutchman Royal with a 1994 Ford Super van (E350) with 7 souls on board. Thank you for making our travels safe.
We have completed our first 1000+ mile shake down cruise with our newly acquired Hensley Arrow hitch. After studying this hitch for several years I was not surprised with its performance but more pleased than we anticipated. We feel more secure than we have ever felt at legal speeds. Our combination is a Ford F150 with a Laredo 34’ 8000+ lb trailer.
I am certainly not an expert when pulling trailers but not exactly a novice. I manufactured camping trailers for towing behind motorcycles some 30 years ago and learned what not to do when attaching a larger object behind a smaller object. I watched your video numerous times and must say your engineering is everything you say it is. Your hitch is very easy to install and the trailer is easier than ever to hookup & unhook. We are now a very satisfied Hensley Arrow owner and your product has given us renewed towing peace of mind. Thanks, Quentin & Barbara Pavey