Dear Terry,
My husband recently purchased one of your Hensley Arrow hitches for our Lance camper, and we had our inaugural run with it this weekend on a trip from our home in Grand Lake, Colorado to Grand Junction, Colorado. I hate your product; if you’ll indulge me for a moment, I will tell you why.
We began our trip with a stop at the Ace Hardware for Craig to pick up a tool he needed. As we turned into their parking lot, he starts asking if I noticed how tight the turn was, and explained that with the new hitch, he did not have to leave such a wide berth when making turns. He pointed it out yet again when we left the parking lot, just to make sure I understood.
I never before paid much attention to how many semi-trucks share the road with us, until Craig felt compelled every half hour or so to let me know one was about to pass us, and I should notice how little the trailer swayed in their wake. He also mentioned it when we passed the Big Rigs, so I fully comprehend that it doesn’t matter which side the truck is on when being passed or passing.
When he might have been snapped at that I no longer wished to hear about the sway not caused by the trucks, he then felt it necessary to point out every gust of wind we encountered. “Did you feel that, Honey? With the old hitch, the trailer would have been blown into the next lane!”
Our route along I-70 brought us through Glenwood Canyon. Guess what doesn’t sway on winding highway twists and turns?
Did I mention the trip from our house across the state is a little over 4 hours? Indeed. Fours hours of traveling inside an unrelenting infomercial about the benefits of a hitch. A *hitch,* Mr. Powell; for FOUR hours. Even late-night television does not extoll the benefits of a product for longer that 60-minutes.
Seriously, you need to develop a product that does not turn grown men into drooling fools during a long road trip. I am now dreading our excursion to Yellowstone National Park this summer, all because of your Arrow hitch. Thank you very much.
Sincerely,
Sharon Lindsey
