Standard Offset Hitch Bars - Warranty Exchange Only
The Warranty Hitch Bar Exchange Program is exclusively for original owners of the Hensley Hitch.
Standard offset hitch bars are for the Original Hensley Arrow warranty exchange.
Please follow the process below:
1. Take your trailer measurements (for more information on how to do this, click here)
2. Add your correct hitch bar to cart and purchase (shipping included for both purchase and return of hitch bar)
3. Once your new hitch bar is installed, ship your old bar back to us.
4. Once we have received your original hitch bar back, we'll refund your deposit minus shipping charges. You can expect to receive your refund within 3-7 business days.
Call us if you need expedited shipping for your hitch bar or if you need an exchange for an Ultimate hitch bar, these will only fit the Original Arrow.
Any alterations or welds added to your hitch bar will void the warranty on the hitch bar itself, and it cannot be exchanged.
The adjustable hitch bar is not available for a warranty exchange, but can be purchased at full price + shipping. No need to send us back your existing bar.
- Wait for a refurbished bar to become available through our exchange program.
- Purchase an Ultimate Arrow hitch bar.
- Purchase an Adjustable Hitch Bar.
Return Policy
We offer a 30-day Money-Back Guarantee.
Shipping & Expedited Orders
Most Standard Ground orders ship the next business day.
UPS Next Day Air & 2nd Day Air:
Orders must be placed by 12:00 PM ET to ship the same business day. Orders placed after this time will ship the following business day.
Expedited transit times are based on business days only and exclude weekends and UPS-observed holidays.
Expedited shipping speeds apply to transit time after the order has shipped.