TrailerSaver Support
Manuals
Do I need a certified dealer to install my TrailerSaver?
Because the TS3 fits into standard slotted hitch rails, most customers simply need to place the hitch into rails already installed in the bed of the truck eliminating the need for dealer installation. The bolt-down hitches for medium duty trucks are often installed by individuals or any professional hitch installer. With our simple and well written installation manual most hitch installers find installation of a TrailerSaver very easy compared with other products.
How do I easily remove a TrailerSaver hitch?
There are multiple ways to remove a TrailerSaver hitch from the bed of your truck. Click here to learn more.
Worried about Frame Flex?
The TrailerSaver hitch connects to whatever kingpin the manufacturer installed and therefore does not put undue stresses on the pin box or frame, because the trailer pivots at the location it was intended. Read more here
Why do you need an air-ride hitch?
The RV industry is notorious for placing emphasis on the trailer and tow vehicle. The hitch, however, the point that joins it all together, is treated as an afterthought.
That’s unfortunate. Because most trailer accidents and damage are a result of poorly designed trailer hitches. It’s one of the best-kept secrets in the RV industry. And the reason Hensley came into existence over 28 years ago.
Where trailer sway is the biggest problem for the travel trailer owner, it is the bouncing and jouncing of the 5th wheel that drives many RVers into the more expensive motor home or out of RVing altogether.
Most of you will buy a truck capable of handling the GVWR and pin weight of your 5th wheel. But pin weight is a static load. And that’s where we run into trouble.
Remember the equation Force=Mass x Acceleration? When you’re sitting idle, the Force, or weight, is the advertised pin weight of your 5th wheel. Every time you hit a bump in the road, however, Acceleration can double, even triple. Your 1500lb. pin weight just jumped to 3000 or 4000 lbs.
That acceleration, or jarring, is what damages your trailer, truck, and contents, and sends you to the chiropractor after a long drive.
The solution? Air-ride. And not just a single air bag mounted behind the pin. The kind of force being exerted by your trailer needs a heavy-duty hitch and heavy-duty airbags. By mounting two air-bags below the hitch head, we allow the air-ride system to absorb both the up-down and fore-aft motion of the trailer and truck.
Our level pivot point design of the hitch itself is unique to the TrailerSaver. It ensures that the trailer can never pitch up and forward toward the tow vehicle, which can cause a loss of control. With the TrailerSaver, the forward motion is absorbed completely, never allowing the trailer to “push” the tow-vehicle.
The TrailerSaver Air-Ride 5th-Wheel hitch is built of solid steel, with a 4-way pivot head and jaws that completely encircle the king pin. It is simply the most rugged piece of towing equipment on the road today.
With TrailerSaver, you get a robust air-ride system, a solid, pivoting hitch head, and over a decade of flawless performance.
Ordering and Delivery
Do you offer a payment plan?
Yes. We offer a 12 month in house payment plan. It’s not a loan or credit, but a simple monthly payment plan. We add $200 of interest to your total (just under $17 a month) Your first payment is the down payment, and then we charge your debit or credit card automatically each month.
If you pay off your account within 90 days of your purchase, we will deduct the interest from your payoff amount.
Contact our towing specialist for more information or fill out the credit application.
When will my order arrive?
Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method.
Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.
What countries do you ship to?
We ship to the United States and Canada.
How much is shipping
Shipping costs for items purchased online depend on the item you’ve ordered and the country where it’s being delivered. You can read more here.
Can I return or exchange an item?
We offer a 30-day money-back guarantee on your TrailerSaver hitch.
In order to process your return, please call 800-410-6580 and speak with your salesman. Reimbursement for the cost of the hitch will be issued 7-10 business days after the hitch, including all original components, has been received by Tow Safe, LLC Shipping is the responsibility of the customer. Hitch must be back in the possession of Tow Safe, LLC within 60 days of purchase date or guaranteed start date for refund. And modifications done to the hitch or its components may void refund.
