Welcome to the Hensley family! Choosing a used Hensley hitch is a smart, affordable way to enjoy safe, comfortable towing. We're here to ensure you have all the information needed for a great towing experience
Important Things to Know:
Lifetime Warranty:
As of April 3, 2024, lifetime warranties are no longer available for used Hensley hitches. Lifetime warranties now come exclusively with new Ultimate Hensley Arrow purchases. If a lifetime warranty is important to you, learn more about the Ultimate Hensley Arrow here.
Original vs. Ultimate Arrow:
The Original Hensley Arrow has been replaced by the newer Ultimate Hensley Arrow. However, parts for the Original Arrow and the Hensley Cub remain available. Find replacement parts here.
Please note: Components designed for the Ultimate Hensley Arrow cannot be used with an Original Hensley Arrow. These systems are not interchangeable, with the exception of the hitch bar.
Hitch Bar Exchange Program:
The hitch bar exchange program is available only for new hitch purchases and for used hitches that purchased the additional warranty before April 2024. For used hitches purchased after this date without an additional warranty, this exchange program is unavailable. To avoid future costs, an adjustable hitch bar is highly recommended.
Additional Considerations:
- We do not provide diagrams or instructions on how to rebuild a Hensley Arrow.
- We do not rebuild used hitches, even for a fee, nor do we supply internal parts such as bearings, races, or bearing seals.
- When purchasing a used hitch, the history of the hitch is unknown—similar to buying a used car.
- For community support and quick answers to your questions, join our Arrow Users Facebook group, where experienced users share a wealth of knowledge.
