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Money Back Guarantee
Money Back Guarantee

Return Policy

Hensley Arrow® or Cub® Products

With your purchase of the Hensley Arrow® or Cub®, you receive a 60 day unconditional money back guarantee.

  • In order to process your return, please call 800-410-6580 and speak with your salesperson.
  • Reimbursement for the cost of the hitch will be issued 7-10 business days after the hitch, including all original components, has been received by Tow Safe, LLC. Shipping is the responsibility of the customer.
  • Hitch must be back in the possession of Tow Safe, LLC within 60 days of purchase date or guaranteed start date for refund.
  • Any modifications done to the hitch or its components may void refund.

Hensley TrailerSaver Products

All products come with a 30 day money back guarantee

  • In order to process your return, please call 800-410-6580 and speak with your salesperson.
  • Reimbursement for the cost of the hitch will be issued 7-10 business days after the hitch, including all original components, has been received by Tow Safe, LLC. Shipping is the responsibility of the customer.
  • Hitch must be back in the possession of Tow Safe, LLC within 60 days of purchase date or guaranteed start date for refund.
  • Any modifications done to the hitch or its components may void refund.

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